BetVibe's Terms & Conditions — Entirely in Bengali

By using the betvibe (hereinafter referred to as "we", "the platform", or "the site") website, you are deemed to have accepted these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement — please read them in full before registering.

These terms are governed by Bangladeshi law and apply to users residing in Bangladesh. betvibe reserves the right to update these terms at any time — registered users will be notified by email of any changes.

• Betvibe is strictly for adults aged 18 and above.
• All content, design, and software on this site are the intellectual property of betvibe.
• Betvibe is not liable for any losses resulting from technical errors or system downtime.
• Betvibe operates under a valid license to conduct betting activities.
• If a user's conduct causes harm to other users or the platform, action will be taken against the account in question.

To open an account with betvibe, you must meet the following requirements. The registration process is straightforward, but the accuracy of the information you provide is essential.

Registration Terms

• Age: You must be at least 18 years of age.
• Single Account: Multiple accounts from the same person, device, or IP address are not permitted.
• Accurate Information: Your full name, date of birth, address, and mobile number must all be provided accurately.
• Email Verification: A verification link will be sent to the email address provided at registration.
• KYC Verification: A national ID card or passport may be required before processing large withdrawals.

You are solely responsible for the security of your account. Never share your password with anyone, and always log out after using a public computer. If you notice any suspicious activity, contact us immediately at support@betvibe.im.

All betting activity on betvibe is governed by specific rules that apply equally to every user. These rules are designed to ensure a fair and transparent betting environment for all.

Bet Acceptance Conditions

• Your account must have sufficient balance before placing a bet.
• Bets must be confirmed before a match or event begins; for live betting, they must be placed within the specified time window.
• Once confirmed, a bet cannot be cancelled unless betvibe determines that the odds were published in error.
• Betvibe reserves the right to void any bet recorded at incorrect odds due to a system error.

Event Cancellation & Suspension Policy

• If a match is cancelled, the stake for the relevant bet will be refunded.
• If a match does not start within its scheduled time and is not rescheduled within 24 hours, the bet will be voided.
• For disputed results, payouts will be issued after the official result is announced.

Betvibe monitors for improper or fraudulent betting activity. If unusual betting patterns are detected, the account in question may be temporarily suspended pending investigation.

Depositing and withdrawing at betvibe is simple, fast, and secure. Transact instantly via bKash, Nagad, and Rocket.

Deposit Limits & Rules

• Minimum Deposit: ৳500.
• Maximum Deposit: BDT 1,00,000 per day (the limit can be increased after account verification is complete).
• Deposits are typically processed instantly.
• If a deposit fails, the funds will be returned within 2–4 hours.

Withdrawal Limits & Process

• Minimum Withdrawal: BDT 1,000.
• Processing Time: Within 24 hours of the request.
• Withdrawals can only be made using the same method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.

Betvibe regularly offers exciting bonuses and promotions. Each offer comes with specific terms that you should read carefully before opting in.

Welcome Bonus Terms

• The welcome bonus is available once only, exclusively for newly registered members.
• The required wagering requirements must be met before any bonus can be used.
• Bets placed with bonus funds must have minimum odds of 1.50.
• Bonuses not used within 30 days of activation will expire.

General Promotions Policy

• Each promotion may only be claimed once per person, household, or device.
• Betvibe reserves the right to modify or cancel any promotion at any time.
• Any attempt to fraudulently claim bonuses will result in account termination.
• Cashback offers are generally credited on a specific day each week.

Betvibe places the highest priority on protecting users' personal data and financial security. Our security framework is built to international standards.

• SSL Encryption: All data and transactions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Data Usage: Your data is used solely to improve betvibe's services.
• Third Parties: Your information is never sold to advertisers or any third parties.
• Data Retention: Data may be retained after account closure where required for legal purposes.

To read our detailed Privacy Policy, visit our Privacy Policy Visit the page.

Betvibe believes betting is a form of entertainment — it should never be your sole source of income. We genuinely care about the wellbeing and peace of mind of our users.

Available Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you bet at a time.
• Cooling-Off Period: Take a betting break for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Suspend your account temporarily or permanently.
• Reality Check: Receive periodic reminders about your session duration and spending during betting sessions.

Betvibe reserves the right to suspend or terminate an account without prior notice in the following circumstances:

• If registration was completed using false or inaccurate information.
• If multiple accounts are found belonging to the same person.
• If a bonus or promotion is misused.
• If fraudulent betting or collusion (syndicate betting) is proven.
• If there is suspicion of money laundering or any illegal financial activity.
• If the account is confirmed to belong to a minor.
• If betvibe staff or technical systems are threatened.

Users may request account closure at any time by emailing support@betvibe.im. All pending bets will be settled before the account is closed.

Betvibe may update or amend these Terms & Conditions at any time. When changes are made, we will take the following steps:

• Notice of any changes will be sent to your registered email address.
• The date of any changes is noted on the website's Terms & Conditions page.
• At least 7 days' advance notice will be given for significant changes.
• Continued use of the site after any changes takes effect constitutes your acceptance of the updated terms.

If you have any issues or complaints, betvibe's support team is always here to help. We believe every problem can be resolved quickly and fairly.

Complaint Submission Process

1. Please reach out to our support team via live chat first.
2. If the issue persists, email us at support@betvibe.im with full details.
3. An initial response will be provided within 48 hours of a complaint being submitted.
4. Complex cases may take up to 7 business days to resolve.

If a dispute arises against a betvibe decision and cannot be resolved mutually, it may be escalated to the licensing authority for settlement. betvibe is committed to protecting the interests of its users at all times.