BetVibe's Privacy Policy — Your Data Is Safe with Us

Betvibe (https://betvibe.im) is a trusted online betting platform delivering top-quality service to users in Bangladesh. Our Privacy Policy provides a full explanation of how your personal data is collected, processed, and stored.

Please read this Privacy Policy carefully before using any betvibe service. By registering on the site or using our services, you are deemed to have accepted this policy. It applies to all betvibe products, services, and websites.

This Privacy Policy is available in both English and Bengali. In the event of any conflict, the Bengali version shall prevail. The policy is drafted in accordance with the GDPR (General Data Protection Regulation) and applicable international law.

Betvibe only collects the data necessary to operate and improve its services. A breakdown of the types of data collected is provided below:

Minors' Data

Betvibe does not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data is associated with an account, that account will be closed immediately and all data will be deleted.

Betvibe collects data through several methods. Each method is transparent and based on user consent.

Direct Collection

• Registration Form: Information you provide when opening an account.
• KYC Verification: Documents submitted for identity verification.
• Support Contact: Information you send via live chat or email.
• Surveys & Feedback: Any feedback or survey responses you voluntarily submit.

Automatically Collected

• Cookies & Tracking: To record your activity on the site.
• Log Files: Every server request is automatically logged.
• Device Fingerprinting: Device identification for security verification.

Betvibe uses your data for the purposes listed below. A lawful basis is ensured for every use.

• Account Management: To create, manage, and secure your account.
• Identity Verification: To complete anti-fraud and KYC processes.
• Financial Transactions: To process deposits and withdrawals.
• Customer Service: To handle your questions and complaints.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To make your betting experience smoother and more enjoyable.
• Legal Liability: To report to regulatory authorities.
• Notifications & Offers: To send you promotions tailored to your preferences (subject to your consent).

Betvibe may share your information with third parties only in limited circumstances and under strict conditions. Your data is never sold.

Your data is not shared with any parties outside the list above. All third parties are contractually required to comply with betvibe's privacy standards.

The betvibe website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Required for the site to function — login sessions, security tokens. These cannot be disabled.
• Functional Cookies: Remembers your preferences — language, time zone. Can be turned off.
• Analytics Cookies: To monitor site usage (anonymised data). Can be disabled.
• Security Cookies: For fraud detection and account security.

Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

Betvibe uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

Regular security audits and penetration testing are conducted. If you discover a vulnerability, please report it to security@betvibe.im.

Under GDPR and international data protection laws, betvibe grants you the following rights. To exercise any of these rights, contact us at support@betvibe.im.

• Right to Know: You can find out exactly what information we collect about you and how it is used.
• Right of Access: You may request a copy of the data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your data.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You may obtain your data in a machine-readable format.
• Right to Object: You may object to marketing or certain types of data processing.
• Right to Withdraw Consent: You may withdraw any consent you have given at any time.

To exercise your rights, email support@betvibe.im with the subject line "Data Rights Request". Once your identity is verified, we will act promptly.

Betvibe does not retain your data longer than necessary. Retention periods by data type are outlined below:

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

Betvibe may update this Privacy Policy from time to time. Changes may occur due to updates in the law, the introduction of new services, or improvements to security.

• You will be notified at your registered email address before any significant changes take effect.
• The date of any changes will be noted at the top of this page.
• Continued use of the site after changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the changes, you may request that your account be closed.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact betvibe through any of the channels below:

When emailing us about a privacy matter, use the subject line "Privacy Request" and send it from your registered email address. Include your account number for faster service.